Remind Participants to Get Dental Treatment Plans for Services Over $300

If total charges for a dental service will exceed $300, participants should have their dentists submit a treatment plan to Cooperative Benefit Administrators (CBA) for approval before services are provided. Participants can also contact CBA to obtain a pre-treatment estimate of benefits. Taking these actions helps participants and their dentists understand what the plan will pay and the charges for which the participant will be responsible prior to treatment.

A treatment plan should also be submitted before orthodontic treatment begins.

Benefits administrators and participants can find more information on dental treatment plans on the Employee Benefits website. Benefits administrators can visit the new Dental Treatment Plans page in the BA Guide, while participants can visit the new Dental Treatment Plans page.

If you or participants have questions, you can also contact CBA at 866.673.2299, option 1.