CVS Caremark Conducting Member Satisfaction Survey

Posted on March 22, 2023Posted in Group Benefits

CVS Caremark^®, NRECA’s pharmacy benefit manager, will conduct a phone survey in April of randomly selected medical plan participants who use the plan’s prescription drug benefit.

This survey is designed to capture participants’ feedback on CVS Caremark’s services, such as mail service, retail pharmacy and customer care. If you have questions about the survey, call CVS Caremark Customer Care at 888.796.7322.