Corrected CVS Caremark Value of Benefits Statements Sent to Participants

Participants can contact the Member Contact Center if they don’t receive a new statement by March 12.

An issue was identified with the recent annual Value of Benefits statements,* which show participants’ 2013 prescription drug claims. The amounts in the statement didn’t add properly, causing the total to be incorrect. CVS Caremark mailed corrected statements to all participants in the NRECA Medical Plan on February 14, 2014.

Participants should discard the previous incorrect statement and use the new, corrected version.

We encourage participants to review the new statement. If they find any discrepancies or haven’t received a corrected statement by March 12, they can contact the Member Contact Center at 1.866.673.2299 or contactcenter@nreca.coop.

* The Value of Benefits statement doesn’t apply to the NRECA Medicare Part D Prescription Drug Plan. Medicare Part D participants receive a monthly explanation of benefits statement from CVS Caremark with their cumulative drug costs and their cost-share or copay information.