New Streamlined Find Care & Costs Experience
The user experience for the Find Care & Costs tool on the Employee Benefits website has been simplified. NRECA Medical Plan participants can now access the tool by one link on the Find Care & Costs landing page instead of two. The rest of the landing page, with links to providers with direct contracts, GEHA Connection Dental and VSP Vision Care, has a new look, too.
Participants can go to the Find Care & Costs page and click on the Find Care & Costs link to:
- Find in-network providers.
- See customized cost estimates, based on their current deductibles and out-of-pocket coinsurance maximums.1
- View quality ratings and provider reviews based on patient feedback.
Once in the tool, medical plan participants can select “Medical Directory” for medical providers or “Behavioral Health Directory” for mental health providers, and then follow the steps to find results based on their search criteria.
Resources to help you promote the Find Care & Costs tool
Use the following resources to promote the value of the Find Care & Costs tool and encourage use among your medical plan participants:
There will also be an article in the first quarter Energize that will be mailed to medical plan participants in early 2025.
If you have questions or need assistance, contact the Member Contact Center at 866.673.2299 or contactcenter@nreca.coop.
1There may be a discrepancy between what the Find Care & Costs tool displays and how much a participant has paid toward his or her deductible and annual out-of-pocket maximum if outstanding claims are being processed. Participants should be aware that their estimated out-pocket costs may change as this information is updated.