New Health ID Cards Being Mailed to All Participants

During the week of December 23, UMR will mail new health ID cards to participants in all NRECA medical, dental and vision plans for the 2025 plan year. In addition to any co-op specific changes (deductible, copay, etc.), the new ID cards will include an updated mailing address for out-of-network VSP claims.

Participants should review their new health ID cards to ensure they are correct. If corrections are needed, participants can contact NRECA at 866.673.2299, Monday through Friday, 7 a.m.-7 p.m., Central time.

Beginning January 1, 2025, participants should:

• Dispose of their old health ID cards.
• Use their new health ID cards.
• Show their health ID card whenever they or a covered dependent visit a health care provider—this is always a best practice.

Note: If your cooperative made late renewal or enrollment changes—after November 15 for renewal changes and after November 29 for enrollment changes—your participants may receive their new health ID cards after January 1, 2025. If they need a health ID card before their new ones arrive in the mail, participants can download a temporary health ID card on the Employee Benefits website by logging in to cooperative.com > My Benefits > My Insurance > Download a Temporary Health ID Card.