CVS Caremark Conducting Member Satisfaction Survey

Posted on March 31, 2021April 5, 2022Posted in Group Benefits

CVS Caremark^®, the NRECA Medical Plan’s pharmacy benefit manager, will conduct a phone survey in April of randomly selected medical plan participants who use the NRECA Medical Plan’s prescription drug benefit.

This survey is designed to capture participants’ feedback on CVS Caremark’s services, such as mail service and customer care. If you have questions about the survey, call CVS Caremark Customer Care at 888.796.7322.