Coordination of Benefits Letters Going to Participants

NRECA will send letters to participants beginning this summer requesting “other insurance” information.

Other insurance refers to Medicare or other medical, dental or vision insurance plans that participants or their dependents may have in addition to coverage under the NRECA Medical Plan. Collecting this information, which will allow NRECA to coordinate benefits with other insurers, helps ensure that the NRECA Group Benefits Program is not paying for claims that should be covered by other insurers.

NRECA regularly requests this information, but the letters have been revised to make submitting information more convenient for participants. Participants will be asked to respond—even if they don’t have other insurance. They can submit their information through a new page on NRECA’s Employee Benefits website or by phone to the Member Contact Center.

NRECA will send follow-up letters, as needed, if participants do not respond to the initial letter.

Participants will be informed that claims under the name(s) of their dependent(s) may be denied if they do not respond after 120 days of the initial letter.

To keep participants’ records updated, NRECA will request other insurance information on an 18-month cycle, based on when the participant last responded.

Contact NRECA’s Member Contact Center at 866.673.2299 if you have questions.