Upcoming web browser updates to Chrome and Edge may result in users being prompted for permission to access the user’s local network when a user navigates to websites. Browsers have implemented this update with the goal of protecting users from[…]
Representatives from the Member Contact Center, Employee Benefit Services and Claims departments will be unavailable via phone between 2 p.m. and 3 p.m., Central time on Wednesday, October 8. Individuals calling into NRECA’s toll-free phone line will hear a recorded message indicating[…]
2024 summary annual reports (SARs) for the 401(k) Pension Plan and Group Benefits Program will be posted to the Employee Benefits website in November for distribution to participants by mid-December. Because NRECA filed extensions for both the 401(k) Pension Plan[…]
You asked, we delivered! Keeping up with your benefits on the go via your mobile device is important in today’s non-stop world. Whether it’s tracking your 401(k) account balance, locating an in-network provider or viewing a digital health ID card—the[…]
As part of our ongoing efforts to provide exceptional service to our members, NRECA is expanding the use of a phone-based survey that seeks feedback on caller satisfaction, customer experience and staff knowledge. More than two years ago, a survey[…]